Terms & Privacy

Terms of Use

Last Updated: March 25, 2020

Welcome to Vegetable and Butcher and our Terms of Use (these “Terms”). These Terms are important and affect your legal rights, so please read them carefully. Note that Section 18 of these Terms contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

By accessing or using the websites, mobile applications or blogs (collectively, the “Services”) provided by V&B Ventures, LLC or our subsidiaries or other affiliates (collectively, “Vegetable and Butcher,” “V+B,” “we,” “us” or “our”) that link to these Terms, you agree to be bound by these Terms and all of the terms incorporated herein by reference, including our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services or order, receive or use the meals, snacks, functional beverages, tonics, coffees or other products made available through the Services (collectively, the “Products”).

Vegetable and Butcher reserves the right to change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through the Services or updating the “Last Updated” date at the beginning of these Terms. By continuing to access or use the Services or order, receive or use Products, you confirm your acceptance of the revised Terms.

1. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

2. Eligibility

The Services are not targeted toward or intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you (a) are 18 years of age or older, (b) are a legal resident of the United States, (c) have not been previously suspended or removed from the Services, (d) do not have more than one Vegetable and Butcher account, and (e) have full power and authority to enter into these Terms.

3. Registration, Account and Communication Preferences

To access and use certain areas or features of the Services, you will need to register for a Vegetable and Butcher account. By creating an account, you agree to (a) provide accurate, current and complete account information, (b) maintain and promptly update your account information, (c) maintain the security of your account credentials, (d) be responsible for the acts or omissions of any third party who has authority to access or use the Services on your behalf, and (e) immediately notify us if you discover or suspect any security breaches related to the Services or your account.

By creating a Vegetable and Butcher account, you also consent to receive electronic communications from Vegetable and Butcher (e.g., via email or by posting notices to the Services). You may opt out of receiving promotional emails at any time by following the unsubscribe instructions provided therein.

4. Terms of Sale

4.1 Meal Subscriptions; Continuous Subscriptions; Cancellation Policy

Meal Subscriptions. We offer different subscription plans based on the Products that you add to your subscription plan (each, a “Meal Subscription”). The number of Products you receive and the amount you are charged may vary from week to week depending on any updates, additions and substitutions you may make before the weekly order processing day and time.

Continuous Subscriptions. When you register for a Meal Subscription, you expressly acknowledge and agree that (a) Vegetable and Butcher (or our third-party payment processor) is authorized to charge you on a weekly basis for your Meal Subscription for as long as your Meal Subscription continues, (b) the amount you are charged may vary depending on the preferences you select, and (c) your Meal Subscription is continuous until you cancel it or we suspend or stop providing access to the Services or Products.

Cancellation Policy. You may cancel your Meal Subscription at any time by logging in to your Account page and clicking “Cancel” and following the prompts. Any meal order that has been processed cannot be cancelled and you will not receive a refund of fees already paid.

4.2 Gift Cards

Vegetable and Butcher may offer gift cards from time to time. Gift Cards can only be used to redeem eligible goods in the United States from a Vegetable and Butcher Site. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash (except as required by law). Gift Cards don't expire or decrease in value if you don't use them. We don't charge activation, service charges or dormancy fees.

4.3 Free Trials

From time to time, we may offer free trials of certain subscriptions for specified periods of time without payment. Free trials are limited to one (1) per household. Once your free trial ends, we will begin charging your designated payment method on a recurring basis for your subscription unless you cancel prior to the end of your free trial.

4.4 Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your subscription or other purchase.

4.5 Pricing and Availability

All prices are shown in U.S. dollars and applicable taxes and other charges, if any, are additional. We reserve the right to adjust prices at any time and without notice. All of our Products are subject to availability.

4.6 Taxes

We will collect applicable sales tax on Products delivered to states for which we determine we have a duty to collect sales tax.

4.7 Shipping and Handling

You agree to pay any applicable delivery, shipping and handling charges shown at the time you make a purchase. Generally, delivery and shipping is handled by a third party courier.

4.8 Deliveries

You are responsible for inspecting all Products you receive from us for any damage or other issues upon delivery. You are solely responsible for determining the freshness of the Products you receive. We recommend that you immediately refrigerate all perishable Products upon delivery.

4.9 No Resale

You are not permitted to resell or otherwise use the Products for commercial purposes.

4.10 Returns, Replacements, Refunds, and Credits

If you are dissatisfied with a meal or other Product for any reason, please contact us at hello@vegetableandbutcher.com within seven (7) days of the date you received the meal. Depending on the circumstances, we may, in our sole discretion, replace the Product at our expense, provide you a full or partial refund of the purchase price for that Product, or provide you with Credits that will automatically be applied to future deliveries under your Meal Subscription.

Credits only remain available if you maintain both a valid Vegetable and Butcher account and an active Meal Subscription. If you cancel your Meal Subscription, any outstanding Credits associated with your cancelled subscription will immediately expire.

5. License to Access and Use Our Services and Content

Unless otherwise indicated in writing by us, the Services and all content and other materials contained therein are the proprietary property of Vegetable and Butcher or our licensors or users, as applicable. You are hereby granted a limited, nonexclusive, nontransferable, nonsublicensable license to access and use the Services and Content, subject to these Terms. This license is revocable at any time.

6. Repeat Infringer Policy; Copyright Complaints

In accordance with the Digital Millennium Copyright Act and other applicable laws, we have adopted a policy of limiting access to the Services by, or terminating the accounts of, users who infringe the intellectual property rights of others. If you believe that anything on the Services infringes any copyright that you own or control, you may file a notification with our designated agent at: copyright@vegetableandbutcher.com.

7. Trademarks

“Vegetable and Butcher,” the Vegetable and Butcher logo and any other Vegetable and Butcher product or service names, logos or slogans are trademarks of Vegetable and Butcher and may not be copied, imitated or used without our prior written permission.

8. Hyperlinks

You are granted a limited, nonexclusive, nontransferable right to create a text hyperlink to the Services for noncommercial purposes. We make no claim or representation regarding third party websites accessible by hyperlink from the Services.

9. Third Party Content

We may display content, advertisements and promotions from third parties through the Services. We do not control, endorse or adopt any third party content and make no representations or warranties regarding such content.

10. User Conduct

You agree that you will not violate any law, contract, intellectual property or other third party right while accessing or using the Services. You are solely responsible for your conduct.

11. User Content

The Services may include interactive features that allow users to create, post, share or store content. You agree that you are solely responsible for your User Content and for your use of any interactive features.

12. Rights in User Content

If you submit content you own, you retain your ownership of your intellectual property rights. By uploading User Content to the Services, you grant Vegetable and Butcher a nonexclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, adapt, publish, and display your User Content.

13. Feedback

Feedback you submit is nonconfidential and shall become the sole property of Vegetable and Butcher.

14. Indemnification

You agree to indemnify, defend and hold harmless Vegetable and Butcher from and against all claims, damages, losses, liabilities, and costs arising from your use of the Services, your User Content, any Feedback you provide, your violation of these Terms, or your violation of the rights of another.

15. Disclaimers

You are solely responsible for the proper and safe handling, preparation, storage, cooking, use and consumption of the Products you receive from us. All Products and the Services are provided on an “as is” basis without warranties of any kind, either express or implied.

16. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall the Vegetable and Butcher parties be liable for any indirect, special, incidental, or consequential damages arising out of or related to the access or use of the Services, Content, or Products. The maximum aggregate liability shall not exceed the greater of $250 or the amount you paid to us in the one (1) month period preceding your claim.

17. Modifications to the Services and Products

We reserve the right to modify, suspend or discontinue, temporarily or permanently, the Services or the provision of Products at any time.

18. Dispute Resolution; Arbitration

You and Vegetable and Butcher agree to waive your respective rights to have any and all disputes resolved in a court and agree to arbitrate disputes through binding arbitration. Any dispute must be commenced within one (1) year of the date the dispute arose. Arbitration will be conducted in Washington, D.C. by a single arbitrator in accordance with the rules of JAMS.

You have the right to opt out of binding arbitration within thirty (30) days of first accepting these terms by writing to: V&B Ventures, LLC, Attn: General Counsel, 2619 Evarts St NE, Washington, DC 20018.

19. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of Washington, D.C.

20. Termination

We reserve the right, without notice and in our sole discretion, to terminate your right to access or use the Services at any time and for any or no reason.

21-23. Severability, Survival, and Miscellaneous

If any provision of these Terms is held invalid or unenforceable, it will be severable from these Terms. These Terms constitute the entire agreement between you and Vegetable and Butcher relating to your access to and use of the Services.

24. Promotional Codes

Promotional codes must be used for the intended audience and purpose, may not be duplicated, sold or transferred, may be disabled at any time, and are not valid for cash.

25. Refer-A-Friend

Existing, paying Vegetable and Butcher subscribers can refer friends to subscribe. For each friend that purchases a subscription through a referral link, the referrer will receive account credits and the friend will receive a discount. Rewards may not be combined with other offers, sold or transferred, or redeemed for cash.